At ATB, we exist to make it possible for our clients, team members and communities. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.We're on a continuous journey to build the most flexible and inclusive programs.We want to enable your success through interesting and challenging work, performance enablement, and learning and development.As ATB’s next Enterprise Architect CRM Strategy, you will be responsible for creating the technology strategy and roadmap for CRM. You will be working closely with stakeholders and evaluating CRM capabilities and technologies. Create, own, and manage the architecture and technology strategy for CRMWorking closely with IT and Business stakeholders with oversight of areas of service duplication, tech cost inefficiencies within the application portfolio, development medium and long term strategiesContributes to the bigger picture architectural vision specifically where it intersects with CRM capabilities.Creates short and near term roadmaps based on strategy modelsAlways focus on the customer outcomeDevelop and embed governance models that work effectively with agile methods to control acquisition of new technologies and understand TCO of current technologiesUnderstanding of leading CRM technologies in industry, Salesforce, HubSpot, Dynamics 365.



Knowledge of SAP CRM is also an assetExperience architecting complex enterprise grade CRM and Marketing solutions with knowledge of customer, offers, product, personalization, and marketing domains10-15 years of work experience with increasing responsibilities in digital solutions or other innovation/mobility/digital rolesPlatform mindset in establishing and evaluating technical capabilitiesLeadership experience and background in the support of information systems and information technologyStrong focus on business value and the customerProven experience and success in architecting or co-leading digital transformationExperience with cloud infrastructure solutions such as Google Cloud Platform and Amazon Web ServicesBachelor’s degree in quantitative or technology discipline (e.G. Computer Science or Information Systems) a correlated discipline or equivalentExperience creating strategies for digital solution maximization across diverse areas of business including implementation of digital strategies, processes and techniques.Senior level knowledge of finance or related industry, its products and services coupled with a deep understanding of both business and technology components of data management and exploitationWe’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business. #

📌 Enterprise Architect Crm (Calgary)
🏢 ATB
📍 Calgary