About The Role As a CBRE Senior Facilities Manager, you will lead the delivery of integrated facilities management services across a complex portfolio of commercial, industrial, critical environment, healthcare, or institutional facilities. You will serve as the primary strategic advisor to clients while providing leadership to Facilities Managers, technical teams, and service providers to ensure exceptional operational performance, financial management, compliance, and client satisfaction.

This role is part of the Facilities Management functional area and is responsible for the strategic oversight of building operations, maintenance programs, capital planning, vendor management, and client relationship management. The Senior Facilities Manager acts as a trusted partner to both CBRE leadership and client stakeholders, driving continuous improvement initiatives, operational excellence, and long-term asset performance.

Serve as the senior point of contact for clients, providing strategic guidance related to facilities operations, asset management, workplace experience, sustainability initiatives, and capital planning.

Develop and maintain executive-level relationships with client stakeholders and business leaders.

Lead quarterly business reviews, operational reviews, and strategic planning discussions with clients.

Anticipate client business needs and proactively develop operational and financial solutions.

Collaborate with client leadership on workplace, occupancy, asset lifecycle, and operational strategies.

Operations Management

Oversee the delivery of integrated facilities management services across a portfolio of properties and multiple locations.

Ensure all facilities operate safely, efficiently, and in compliance with client requirements and regulatory standards.

Monitor key performance indicators (KPIs), service level agreements (SLAs), and contractual deliverables.

Identify operational risks and implement mitigation strategies.

Financial & Capital Management

Develop and manage annual operating budgets and multi-year capital plans.

Lead budget forecasting, variance analysis, financial reporting, and cost-control initiatives.

Identify opportunities for operational efficiencies and cost savings while maintaining service quality.

Review and approve expenditures, contracts, invoices, and capital projects.

Partner with clients on asset lifecycle planning and capital investment strategies.

Lead, mentor, and develop a team of Facilities Managers, Building Operators, Facility Coordinators, and technical staff.

Foster a culture focused on safety, accountability, customer service, and continuous improvement.

Support succession planning,



workforce development, performance management, and employee engagement initiatives.

Provide coaching and leadership to direct and indirect reports across multiple sites.

Participate in recruitment, onboarding, training, and retention strategies.

Vendor & Contract Management

Oversee procurement and performance management of vendors, contractors, and service providers.

Lead contract negotiations and ensure compliance with service agreements.

Monitor vendor performance through audits, scorecards, and service reviews.

Ensure contractor activities are completed safely and according to CBRE and client standards.

Compliance, Risk & Sustainability

Ensure compliance with municipal, provincial, and federal regulations, including WorkSafeBC requirements and applicable safety legislation.

Lead environmental, health, and safety initiatives across the portfolio.

Support sustainability programs, energy reduction initiatives, and ESG objectives.

Oversee emergency preparedness, business continuity planning, and incident management programs.

Ensure compliance with industry standards, building codes, and corporate governance requirements.

Project & Capital Program Delivery

Manage capital projects, renovations, equipment replacements, and infrastructure upgrades.

Coordinate consultants, contractors, and stakeholders to ensure projects are delivered on schedule and within budget.

Monitor project risks, timelines, and financial performance.

Minimize operational disruption while maintaining client satisfaction throughout project execution.

Reporting & Performance Management

Prepare and present monthly, quarterly, and annual business reviews to client leadership.

Analyze operational and financial performance metrics and develop action plans to address gaps.

Utilize CMMS, CAFM, and business intelligence tools to improve service delivery and asset performance.

Develop strategic business plans aligned with client objectives and CBRE performance expectations.

Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related discipline preferred.

- 7-10 years of progressive facilities management, building operations, or property operations experience.




- 5+ years of leadership experience managing teams within a complex facilities environment.
- Experience managing large commercial office portfolios, critical facilities, healthcare, life sciences, industrial, technology, or corporate campus environments.
- Strong experience with budget management, capital planning, and financial reporting.
- Comprehensive understanding of building systems including HVAC, electrical, mechanical, fire life safety, BAS, and critical infrastructure.
- Demonstrated success managing client relationships and operational service delivery.
- Knowledge of applicable building codes, environmental regulations, and occupational health and safety requirements.
- Advanced proficiency with Microsoft Office Suite, CMMS platforms, and facilities technology systems.
- FMP (Facilities Management Skilled) designation through IFMA.

CFM (Certified Facility Manager) certification.

or Red Seal trade certification considered an asset.

Experience managing unionized environments is an asset.

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary being offered for the Senior Facilities Manager role is up to 130k annually. Group Retirement Program, Medical, Dental and Vision coverage, Life Insurance and more. This job posting is for an existing vacancy within CBRE

Equal Employment Opportunity Statement: CBRE is an equal opportunity employer who welcomes and encourages application from all persons regardless of race, creed, ancestry, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law.

CBRE provides reasonable accommodations in job application procedures for individual with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on ca.workus.org or via telephone at Via telephone at View phone number on ca.workus.org (Canada) and View phone number on ca.workus.org (U.

📌 Senior Facilities Planning & Services Coordinator (Richmond)
🏢 CBRE
📍 Richmond