This is not an on-call or casual position. Preferential hiring for qualified Indigenous applicants.

About Safe at Home:

The Safe at Home Society is a collaborative organisation dedicated to ending and preventing homelessness in the Yukon. We bring together various stakeholders, including service agencies, government partners, landlords, and those with lived/living experiences of homelessness to facilitate connections between people and the housing supports that they need. With initiatives like the transformation of a former hotel into supportive housing - now known as The Hearth - we are seeking a compassionate and reliable Cultural & Program Coordinator to assist individuals in maintaining reliable housing and improving their overall well-being. This role involves working closely with clients who have been experiencing homelessness, mental health challenges, or other barriers to stable living.

The Cultural & Program Coordinator provides community and life skills support to program participants at The Hearth. This role involves, relationship building, community building, goal setting alongside residents, and mentoring in the areas of food security, health and wellness, room cleanliness, and cultural connections. This position takes direction from residents, offering access to relevant community resources and supports.

Build supportive relationships with residents using a housing‑first and harm‑reduction approach.

- Develop, design, facilitate, promote, and oversee culturally relevant and engaging programming for residents, on and off site.
- Developing, implementing, and overseeing an onsite resident employment/volunteer program.
- Designing positive life skill development programming for residents that supports their self-awareness and personal wellness.




- Support access to basic nutrition and food programming internally and with external food programs and organizations.
- Organize regular social events and activities that bring residents together and promote resident engagement and interaction.
- Organize and schedule workshops lead by external community supports, community members and or groups
- Light cleaning duties of kitchen area and outdoor gardening area.
- Provide crisis management and intervention by responding to emerging situations through a trauma-informed lens while providing conflict-resolution and de-escalation techniques.
- Participate in team meetings and share recommendations based on resident needs.
- Post‑secondary education in social services or a related field, plus at least 2 years of work, volunteer, or lived experience related to homelessness, outreach, housing, or support. Demonstrated experience with conflict management, crisis prevention, and mediation skills, often in high stakes environments.
- Knowledge of decolonizing, trauma‑informed, and housing‑first approaches.
- Awareness of homelessness, poverty, and the colonial context in the Yukon.
- Familiarity with community resources, First Nations, NGOs, and government services.
- Understanding of Safe at Home’s vision.
- Assets: Required (training provided if needed): Understanding of recovery programs and community services.

Strong conflict‑management and crisis‑prevention skills.

Customer‑service experience and commitment to client support.

Respect for resident autonomy and belief in people’s capacity to grow.

Proficiency with Microsoft Word, Outlook, and Excel.

Strong organizational, time‑management, and problem‑solving skills.

This is a front‑line role at The Hearth (4051 4th Ave), working closely with residents and staff. Occasionally, duties may be performed at another Safe at Home supportive housing site.

📌 Program Manager (Casual (Whitehorse)
🏢 Safe at Home Society
📍 Whitehorse