Parts Advisor

TP - DIE - 9348

Meridia Recruitment Solutions is pleased to partner with DAC Industrial Engines in the search for a Parts Advisor to join their team based in Dartmouth, Nova Scotia.

Founded in 2005, DAC is a privately held industrial engine and equipment company serving a wide variety of markets across Atlantic Canada, including agriculture, construction, material handling, forestry, marine, mining, pumps and irrigation, welding, and industrial applications.

Known for technical expertise, exceptional service, and long-standing customer relationships, DAC has built a reputation as a trusted partner to businesses across the region. As they continue to grow, they are seeking a Parts Advisor who combines strong customer service skills, mechanical aptitude, and a passion for helping customers find the right solutions.

Reporting to the Parts Manager, the Parts Advisor serves as a key point of contact for customers, supporting parts inquiries, helping customers identify the right products and solutions, processing orders, and building strong customer relationships. The ideal candidate brings strong customer service skills, mechanical aptitude, and a desire to learn. This role is well suited for someone who enjoys helping customers, solving problems, and working in a quick-paced, team-oriented setting.

Act as a primary point of contact for walk-in, phone, and email inquiries.

Assist customers with parts availability, pricing, product recommendations, and technical inquiries.

Help customers identify the correct parts and solutions for their equipment and applications.

Process quotations, sales orders, and customer transactions accurately and efficiently.

Navigate OEM parts platforms, online catalogues, and supplier resources to identify components and product information.

Build and maintain strong customer relationships that encourage repeat business, customer loyalty, and long-term partnerships.

Follow up with customers on quotations, orders, and outstanding inquiries.





Work closely with the Parts Team, service department, and other internal stakeholders to support customer and operational needs.

Manage multiple priorities effectively in a dynamic, customer-facing setting.

Continually expand product knowledge and technical understanding through hands-on learning and training opportunities.

Contribute to a collaborative, team-oriented culture focused on customer success.

As the ideal candidate, you are a customer-focused professional with strong relationship-building abilities, mechanical aptitude, and a genuine desire to learn. You enjoy helping customers solve problems, thrive in a fast-paced environment, and are motivated by providing exceptional service.

Experience in a customer-facing role within parts, automotive, heavy equipment, construction, industrial equipment, mechanical trades, or a related industry.

Strong customer service and relationship-building skills with a genuine desire to help customers succeed.

Mechanical aptitude and a foundational understanding of equipment, machinery, components, or mechanical systems.

Ability to prioritize competing demands and manage multiple customer inquiries simultaneously.

Strong computer skills, including Microsoft Office and email.

Experience using ERP systems, inventory systems, parts catalogues, or OEM platforms is considered an asset.

Ability to retain training, apply feedback, and develop expertise in a technically focused environment.

Previous parts experience is considered an asset; however, candidates with transferable mechanical knowledge, strong customer service skills, and a willingness to learn are encouraged to apply.

Why join DAC Industrial Engines?

Work alongside experienced professionals committed to helping you succeed.

Build relationships with customers across a diverse range of industries and applications.

Benefit from strong onboarding, training, and ongoing support.

Gain exposure to a wide variety of industrial engines, equipment, and product lines.

Competitive compensation, benefits, and bonus opportunities.

📌 Parts person & Sales (Dartmouth)
🏢 Meridia Recruitment Solutions
📍 Dartmouth