The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.
The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, cutting-edge thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.
Founded in 1974, Woodsworth College has become a thriving community of more than 5,500 students. We celebrate excellence in a collegial setting and commit to promoting accessibility and equity. Our mission is to provide the best educational experience for a diverse student body, which includes a large number of part-time and non-traditional students. In addition to being a locus of student life, we sponsor a variety of academic programs.
As part of the Woodsworth College Residence team in the Office of the Dean of Students, the Residence Steward holds an important student-facing role and acts as a first point of contact for Woodsworth College residents and students at the College Residence Front Desk.
Responsibilities include greeting residents, students, and visitors, transferring telephone calls, processing mail and parcels, monitoring building access, issuing keys and equipment, and other reception duties. Additionally, the Residence Steward is responsible for supporting key residence operations, including after-hours scheduling (emergency shift trades, shift requests, scheduling updates during after hours) for casual front desk porters,



reviewing key and equipment audits, ordering supplies, responding to email inquiries, and supporting semesterly transitions of fall/winter students and summer guests.
Thursdays, Fridays, Saturdays, Sundays, and Mondays from 3:00 PM - 11:00 PM.
Resolving minor complaints within the scope of the role and referring larger issues when appropriate
Checking residence database to confirm resident identification
Maintaining registration information of all residents
Performing routine building checks
Coordinating the recruitment process and training of casual staff
Directing the activities of casual staff
High School Diploma or acceptable combination of equivalent experience.
Minimum two (2) years of relevant experience working in a front-line, student-facing role in a student residence setting
Experience with maintaining and updating daily information such as a shift log
Experience with recruitment and training of casual staff and/or student staff
Experience directing activities of casual staff and/or student staff.
Experience with a reservation/residence database such as StarRez
Familiarity with coordinating the collection and issuing of keys
Demonstrated strong customer service skills with experience promoting equity, diversity and inclusion in the workplace.
Intermediate skills with Excel, Word and Outlook
Be available and able to work assigned shifts

Assets (Nonessential):

Schedule: Full-Time
Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

📌 Steward - Casual Part Time (Toronto)
🏢 University of Toronto
📍 Toronto