Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing easy by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Steinberg and John Sculley and is headquartered in New York City with offices around the world. We are looking for a highly motivated and organized Strategic Account Director to join our Client Experience team. In this critical role, you will act as the linchpin connecting presales strategy with post-sales execution, fostering collaboration across sales, customer success, data and analytics teams. If you are motivated about using data to tell compelling performance stories and enhance marketing strategies, we want to hear from you.

This role is remote out of Toronto, Ontario in Canada.

Serve as the primary liaison across sales, customer success, data cloud, and analytics teams to ensure seamless strategy alignment and execution.

Bridge presales strategy with post-sales execution, maintaining continuity of objectives and fostering collaboration.

Provide actionable insights, trends, and opportunities from the Zeta Marketing Platform (ZMP) to inform and enhance client campaigns.

Leverage ZMP Intelligence offerings.

Collaborate internally to ensure successful onboarding and activation of first-party (1P) data, leveraging audience intelligence to optimize campaigns.

Monitor and manage roadmap deliverables, clarifying objectives, defining tasks, and ensuring timely delivery.

Identify risks and opportunities in client strategies, proposing innovative solutions to optimize performance.





8+ years of experience in strategic account management, marketing strategy, or related roles.

- Proven expertise in leveraging first-party (1P) data for marketing insights, personalization, and activation.
- Solid knowledge of cross-channel marketing, including digital, media, and traditional channels.
- Paid digital media experience within retail, CPG, pharma, finance and travel industries preferable.
- Exemplary analytical skills, with a track record of using data to inform strategy and storytelling.
- Outstanding communication and presentation skills, with experience in delivering strategic roadmaps and performance stories to senior stakeholders.
- An initiative-taking, problem-solving mindset and an interest for leading innovation and performance.
- Bachelor’s degree in marketing, Business, or related field (MBA preferred).

Excellent medical, dental, and vision coverage

Employee Equity

Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another.

Learn more about our commitment to diversity, equity and inclusion here:

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin, or any other basis protected by applicable federal, state or local law; We are committed to building diverse teams with different identities, backgrounds and perspectives. Our mission is to ensure we have an environment that enables a deep level of trust and belonging, so everyone feels invited to bring their whole selves to work, and to increase both diversity at Zeta as well as in the technology industry.

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📌 Strategic Account Manager (Remote) (Toronto)
🏢 Zeta Global
📍 Toronto