About PICS and Optima Living:

Progressive Intercultural Community Services (PICS) Society is a registered community-based non-profit, multi-service organization that has served the community since 1987. PICS Society assists youth, seniors, women, and the local community members by providing a comprehensive network of services and programs in the Lower Mainland and operates a Seniors Housing facility that includes assisted living, independent living, adult daycare program.

PICS Society is currently developing the next level of care with Guru Nanak Diversity Village (GNDV), a culturally sensitive “complex care” or “long-term care” Care Community that will meet the needs of seniors who require the support of full care services.

Position Summary

The Food Services Manager is responsible for the well-being of the residents through the preparation and delivery of home-cooked meals, as well as supervision of the food services and housekeeping team. This position reports to the General Manager.

Key Responsibilities

Team Leading & Engagement

Provides coaching & mentoring

Conducts performance evaluations

Promotes team building and engagement

Manage and meet the financial commitments in the unit budgets

Administration & Compliances

Recruitment of new team members as needed, including skill-based interviews

Preparing staff schedule

Completion of bi-weekly payroll for culinary department

Maintains provincial compliance standards to ensure successful inspections

Ensure OH and S and WHMIS policies and procedures are maintained





Ensure the environment is protected and sanitary for staff and residents; makes efforts to reduce safety hazards, accidents, and injuries where possible

Interact with residents to resolve inquiries in a friendly, service-oriented manner

Food Services Operations & Inventory Management

Order and receive food services items

Menu planning and production

Hands on position assisting cooks with food preparation and cooking as required

Cook quality, home-style meals while considering dietary restrictions when required

Store food in designated areas following all food safety and sanitation procedures

Ensure proper food handling, presentation, portion control and maintenance of appropriate serving temperatures

Monitor inventory and deliveries of products and supplies

Other duties as assigned to support operational requirements

Qualifications and Experience

Minimum of two (2) year experience with restaurant or home-cooking

Strong background in food services in a residential care setting or hotel

Leadership experience in food services is required

Exceptional interpersonal skills with peers, residents, visitors, and operational partners

Superior organizational skills with the ability to handle fast paced environment

Comprehensive food services knowledge, including focus on quality, production, sanitation, and presentation

Superior oral and written communication skills

Demonstrate the ability to prioritize and problem solve

Ability to stand for extended periods of time

Conditions of Employment

Food Safe Certification

Clear Police Information Check

Clear Vulnerable Sector Check

📌 General Food and Service Manager (Surrey)
🏢 Optima Living
📍 Surrey