Addiction and Mental Health Worker, Nicole’s Choice
Direct Service - (OPSEU)
Full-Time, Contract (End Date: March 31, 2028)
This posting is the result of an upcoming vacancy.
We believe that everyone in our community has the right to safe, affordable, quality housing and to live with dignity and as much independence and choice as possible.

Our Nicole's Choice program embodies this ideal by providing stable, independent housing, with regular supports, for a vibrant community of women experiencing or at risk of homelessness while struggling with mental health or addictions concerns. As a member of this team, you’ll work with residents to build life skills and grow their personal strengths while promoting a welcoming, non-judgmental and harm-reduction focused environment, ultimately leading to greater wellness and independence.

Consider revitalizing your career and making a difference in your community by joining our team!

What you'll be making – Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated):
# Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated); Premiums of $2.00 per hour will be applied for eligible Evening/Night (8:00pm – 7:00am) and Weekend Shifts.

Monday to Friday 9am-5pm, alternating weekends 9am-5pm; Your pension plan – Immediately eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
Create Team Approaches and Continuity of Care Plans
In addition to the responsibilities of the Primary Worker, Addiction and Mental Health Workers will fulfill the following with all residents of Nicole’s Choice;

Assist clients to work towards goals as identified in the IRP (Individualized Rehabilitation Plan) based on their strengths, abilities, needs and preferences
Assist and coach clients in the learning and management/achievement of activities of daily living such as personal hygiene, chores, budgeting, socialization, etc. Facilitate and implement resident meetings, scheduled groups, special events and activities
Support clients with physical and mental health concerns, and liaise with clinical staff
Provide recreational community outings and activities to enhance client’s quality of life and further connect clients to their community
Transition planning with the client, and community supports, to facilitate a seamless transition when participants move




Advocate for and support clients in accessing community resources
Champion each client’s capacity for independent community living
Provide health teaching about mental illness and symptom management
Offer and provide follow up support to clients in the community
Assessment and Goal Planning:
Assess social and environmental factors impacting the client
Ensure IRP’s are completed and reviewed according to policy
Family, significant friends) in goal planning, clarifying the roles each plays towards client’s rehabilitation
Regularly solicit feedback from the client and relevant community supports regarding client’s mental health and progress towards his/her goals
Completion of Mental Health Status Exams within the first month of client’s admission, and subsequently at a minimum of every 6 months or more frequently if change is noted
Maintain open communication with clients’ professional and natural supports in regards to client’s rehabilitation
Completion of a Discharge Summary upon client’s transition from the women’s congregate apartment program outlining progress made in the program and recommendations for the future
Complete required documentation related to clients served as per organization standards
Complete other required documentation (e.g. monthly time sheets, vacations requests, education requests, travel claims, expense claims) within the required time frames
Provide input into decisions with team concerning operations of the program, policies of the organization and accreditation standards
Professionally liaise with community workers and agencies regarding the women’s congregate apartment program
Identify, promote resolution, and management of all emergency situations concerning clients-served, staff, and property
Knowledge of issues pertaining to confidentiality, such as the shared Common Client Record (CCR) and consent to release personal information processes to ensure confidentiality is maintained at all times
Have knowledge of range of crisis prevention and intervention approaches including: crisis prevention strategies, crisis planning, crisis intervention, risk assessment, relapse prevention strategies,



crisis services and hospital services

Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2-5 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

Nicole's Choice is a supportive environment for women and gender-diverse individuals who are experiencing or are at risk of homelessness. The program supports a vibrant community of women and gender-diverse individuals, including many who may have experienced gender-based violence. Nicole's Choice is an environment solely for women and gender-diverse communities and therefore, it is a bona fide occupational requirement that the successful candidate identify as a woman, two-spirited, non binary, transgender, or otherwise gender-diverse
College Diploma or University Degree in mental health & addictions related field (primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)
Access to a vehicle required for personal transportation
Transportation of clients in personal vehicle required; First Aid and CPR
Applied Suicide Interventions Skills and Training (ASIST)
Minimum of one year’s work experience in the mental health field
Experience working with homeless/marginalized populations
Knowledge of Psychosocial Rehabilitation
Knowledge of psychiatric medications
Knowledge of community resources
Health and safety knowledge
Applied Suicide Interventions Skills and Training
Knowledge of protected food handling procedures
Knowledge of WHMIS, fire, health and safety procedures
Bilingual in both official languages, preferred ; Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact Human.Legal Notifications:
For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services
Artificial Intelligence is not currently employed in our recruitment processes

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