SAP BRIM technical project management and support leadership define this role, coordinating production operations across a blended onshore and offshore team.As an experienced SAP BRIM Project Manager and Support Lead, you will govern continuous enhancements and operational performance. The position combines functional understanding of SAP SOM, SAP CC, SAP CI, and SAP RAR with ITIL-based delivery. You will manage incidents, releases, project schedules, testing, and post-deployment stabilization across the BRIM landscape.Key Responsibilities: Lead Level 2 and Level 3 production support operationsTrack MTTA, MTTR, SLA compliance, backlogs, and first-time fixesEscalate Priority 1 and 2 incidents and lead root cause analysesManage billing cycles, rating batches, bill runs,



and reconciliationsCoordinate requirements, design, testing, cutover, and hypercareRequirements: Eight-plus years of IT delivery or support experienceFour-plus years dedicated to SAP BRIMThree-plus years managing projects or application maintenance servicesDepth in at least two BRIM componentsExperience with ITIL processes and Service Now, Jira, or SAP Solution ManagerApply SAP BRIM functional expertise, ITIL governance, and technical project leadership across support, enhancement, and delivery activities.#J-18808-Ljbffr

📌 Sap Brim Technical Project Manager (Winnipeg)
🏢 RAAS INFOTEK
📍 Winnipeg