Lead group claims adjudication and plan administration from First Canadian Group Advantages’ Edmonton office, shaping teams, workflows, and technology platforms. This director role oversees health and dental claims operations within a growing national Group Benefits division. You will build teams, refine workflows, guide technology development, and collaborate directly with the President and senior leadership. The mandate combines operational detail with strategic capability building and client service improvement. Key Responsibilities:

Build claims adjudication and plan administration teams Design compliant health and dental processing workflows Guide claims technology platform selection and enhancements Review claims files and translate trends into improvements Report operational KPIs to senior leadership Requirements:

5–7+ years’ group benefits claims adjudication experience 3–5 years’ people leadership experience Experience redesigning claims or administration workflows Bachelor’s degree or equivalent experience Proficiency with Microsoft Office Suite Shape claims operations, team capability, technology, and service standards as First Canadian Group Benefits grows nationally.

#J-18808-Ljbffr

📌 Director Group Claims Administration (Edmonton)
🏢 First Canadian Financial Group
📍 Edmonton