Quality Specialist For Customer Advocacy (Châteauguay)

Quality Specialist For Customer Advocacy (Châteauguay)

31 Oct
|
CMP Advanced Mechanical Solutions
|
Châteauguay

31 Oct

CMP Advanced Mechanical Solutions

Châteauguay

Enhance product quality at our organization as a Quality Specialist. You'll leverage technical skills and communication to address customer complaints and drive improvements across processes.This role requires a Bachelor's degree in engineering or a related field, plus a minimum of two years in quality assurance. You will inspect products, manage RMAs, and facilitate corrective actions, ensuring customer needs are always met. A continuous improvement mindset and expertise in communication are essential for success in this fast-paced workplace.Key Responsibilities:Inspect and monitor product quality consistentlyManage RMAs from initiation to closureOrganize internal containment and corrective actionsCommunicate effectively with customers on quality concernsSupport inspections and reworks for RMAsRequirements:Bachelor's degree or equivalent experienceAt least two years of quality assurance experienceProficiency in inspection tools and Microsoft OfficeFlexible to work extra hours when neededBilingual in French and EnglishUtilize your quality assurance expertise to elevate customer satisfaction and product excellence effectively.

📌 Quality Specialist For Customer Advocacy (Châteauguay)
🏢 CMP Advanced Mechanical Solutions
📍 Châteauguay

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