Design Service Now CSM and OMT solutions remotely across Canada, combining solution architecture with order management expertise. Lead scalable delivery from design through deployment.As a Service Now CSM and OMT Architect, you will design and deliver end-to-end solutions. The contract supports Customer Service Management and Telecommunications Order Management. You will translate business requirements, guide technical decisions, and coordinate stakeholders, technical teams, and integration specialists throughout implementation.Key Responsibilities: Lead Service Now CSM and OMT solution architecture and technical designDeliver order management, orchestration, and fulfilment workflowsTranslate business requirements into scalable Service Now solutionsOversee OSS/BSS, CRM,



and enterprise system integrationsSupport testing, deployment, and implementation activitiesRequirements: Robust Service Now Solution Architect or Technical Architect experienceHands-on Service Now Telecommunications Order Management experienceSpecific OMT implementation and complex order management experienceStrong Service Now Customer Service Management knowledgeExcellent communication and stakeholder management skillsApply Service Now CSM, OMT, orchestration, fulfilment, and integration expertise across a fully remote Canadian contract.#J-18808-Ljbffr

📌 Servicenow Csm Omt Solution Architect (Winnipeg)
🏢 Alldus
📍 Winnipeg