Agricultural technology and customer success define this full time role at Brilliant Harvest, supporting dealers and farmers remotely. Turn conversational AI into practical tools. As a Customer Success Representative, you will bridge advanced technology with agriculture users. You will drive platform adoption, deliver training, support customers, and help non-technical users understand software. The role reports to the Vice President of Marketing and Customer Experience. Key Responsibilities: Support, train, and help dealer and farmer users realize platform value Expand dealership adoption of the conversational artificial intelligence platform Create release notes, tutorials, videos,



and training content Deliver product demonstrations and onboarding sessions online and in person Gather field feedback, capture bugs, and track usage metrics Requirements: Experience with farm equipment dealerships, agriculture software, or ag-tech sales support Understanding of dealers' and farmers' daily realities Strong communication and natural presentation abilities Organized, proactive approach with consistent customer follow-through Technology confidence supporting non-technical users Apply agricultural experience, customer training, and technology skills to expand conversational AI adoption at Brilliant Harvest. #J-18808-Ljbffr

📌 Agricultural Technology Customer Success Representative (Calgary)
🏢 Avenue.io
📍 Calgary