31 Oct
|
Brilliant Harvest
|
Varennes
31 Oct
Brilliant Harvest
Varennes
Agricultural technology and customer success define this full time role at Brilliant Harvest, supporting dealers and farmers remotely. Turn conversational AI into practical tools.As a Customer Success Representative, you will bridge advanced technology with agriculture users. You will drive platform adoption, deliver training, support customers, and help non-technical users understand software. The role reports to the Vice President of Marketing and Customer Experience.Key Responsibilities:Support, train, and help dealer and farmer users realize platform valueExpand dealership adoption of the conversational artificial intelligence platformCreate release notes, tutorials, videos,
and training contentDeliver product demonstrations and onboarding sessions online and in personGather field feedback, capture bugs, and track usage metricsRequirements:Experience with farm equipment dealerships, agriculture software, or ag-tech sales supportUnderstanding of dealers' and farmers' daily realitiesStrong communication and natural presentation abilitiesOrganized, proactive approach with consistent customer follow-throughTechnology confidence supporting non-technical usersApply agricultural experience, customer training, and technology skills to expand conversational AI adoption at Brilliant Harvest.#J-18808-Ljbffr
📌 Agricultural Technology Customer Success Representative (Varennes)
🏢 Brilliant Harvest
📍 Varennes