Lead agile service delivery as an Agile Service Delivery Manager in a hybrid role. Drive technology projects, enhance team performance, and ensure exceptional customer experiences.The Agile Service Delivery Manager is pivotal in managing high-impact projects and aligning them with business goals. With over seven years of experience, your analytical leadership will facilitate agile practices across cross-functional teams and streamline service delivery processes. You'll coordinate incident management, prioritize backlogs, and deliver comprehensive performance reports while fostering a culture of continuous improvement.Key Responsibilities:
- Lead end-to-end service delivery across agile teams
- Oversee incident and change management processes




- Facilitate agile ceremonies and coach teams
- Develop performance reports for stakeholders
- Manage project risks and dependenciesRequirements:
- 7+ years in IT service delivery and project management
- 3+ years in an agile workplace
- Proficient in Jira, Confluence, and Service Now
- Strong leadership and communication skills
- Bachelor's degree in related fieldElevate service delivery and project management by leveraging your agile expertise to enhance customer satisfaction.#J-18808-Ljbffr

📌 Agile Service Delivery Manager Hybrid (Montreal)
🏢 Compunnel
📍 Montreal