Senior Analyst, Revenue Strategy, Analytics & Operations (Vancouver)

Senior Analyst, Revenue Strategy, Analytics & Operations (Vancouver)

31 Oct
|
OpenTable
|
Vancouver

31 Oct

OpenTable

Vancouver

Senior Analyst, Revenue Strategy, Analytics & Operations About Open Table:With millions of diners,70,000+ restaurant partners and 25+ years of experience, Open Table, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.Every employee at Open Table has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.The RoleReporting to the Sr. Director, Revenue Strategy, Operations, and Analytics, this position is responsible for supporting a variety of sales and services related programs, operations, initiatives, and analytics in the United States. Candidates for this role must have experience manipulating large sets of data to discover trends and make recommendations. The role will work cross-functionally with multiple departments including executive leadership, sales, marketing, operations, finance, product, and data analytics to support the design, implementation and continued optimization of multiple business needs. This includes delivering data-driven insights to internal partners to inform short and long term strategy and action plans. The ideal candidate will be able to recognise and understand the relationship between clean data, clear & efficient processes, and reporting.The Sr. Analyst level position is expected to have an excellent understanding of the Open Table Sales and Services organization, the ability to learn quickly, and to be able to work in ambiguity. You'll be able to navigate the roles, reporting, and reality of the business in the field. This position needs to have excellent communication, project management and data analysis skills and be comfortable building recommendations. Experience with Salesforce, Tableau, SQL queries, and a finance or analytics background preferred. This posting is for an existing vacancy.ResponsibilitiesSophisticated analytics to support global Sales, Services, and Marketing decisions, including recurring monitoring of key performance metrics and the health of specific business segmentsPrepare and present analyses and narratives for audiences ranging from field sales to senior leadershipTranslate data sets into impactful insights, recommendations, dashboards,



and reports for the larger sales, marketing and operations teamsCultivate and manage strategic relationships with various sales leaders, partnering with them to drive key initiatives and measurable results across diverse business segmentsManage flow of inbound requests from the Global Restaurant Sales and Services (RSS) team for various ad hoc analyses, reporting needs, process and system enhancement requestsPartner with Salesforce and BI teams to implement process and data optimizationsBuild and maintain financial models, forecasts and dashboards for various business scenarios (SFDC) data stewardship and improvement; dashboard and report creation and upkeep; end user support and documentation managementMinimum Qualifications4+ years of experience in an analytics, operations, or strategy roleExperience with Snowflake or any other relational databaseStrong SQL coding skills + experience with design and development of ETL processesAdvanced Excel skills required, including proficiency with pivot tables and VLOOKUP. Equivalent Google Sheets experience preferredKnowledge in Salesforce, Preset/Superset, SnowflakeOperational experience in measuring and improving efficiency, utilization, scale initiatives etc.High energy and contagious enthusiasm. Willing to take on tough projects and be a peer leader in order to support growthShown strong verbal and written communication skills; including detailing business processes, use cases, and business requirementsPreferred QualificationsExcellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skillsDemonstrated ability to use AI tools to accelerate research, synthesis, reporting, and workflow automationUnderstanding of sales process within Open Table, or equivalent sales process experienceBackground in finance or advanced business analytics.Benefits and PerksWork from (almost) anywhere for up to 20 days per yearFocus on mental health and well-being:



Company-paid therapy sessions through Spring HealthCompany-paid subscription to HeadspaceAnnual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)Paid parental leaveGenerous paid vacation + time off for your birthdayFocus on your growth opportunities: Development DollarsLeadership developmentAccess to thousands of on-demand e-learningsTravel DiscountsEmployee Resource Groups20 days of paid time offPrivate health and dental insuranceLife and Disability insuranceThe best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why Open Table has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses, is $95,000-$105,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.We offer a competitive base salary and benefits including: health benefits; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.At Open Table, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. Open Table will always abide by and consider local laws and regulations.InclusionWe’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.#LI-LR1#J-18808-Ljbffr

📌 Senior Analyst, Revenue Strategy, Analytics & Operations (Vancouver)
🏢 OpenTable
📍 Vancouver

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