31 Oct
|
Superprof
|
Sarnia
Lead scheduling operations and customer service as a full time Scheduling Supervisor in Care Partners’ Sarnia, Ontario office. Use advanced software and analytical problem-solving skills.Care Partners seeks a Scheduling Supervisor to support the Director and Operations Manager within an integrated, client-focused service model. The role builds healthcare worker schedules, coaches Team Coordinators, and promotes quality service. It requires knowledge of Ontario Health at Home contractual obligations and case management.Key Responsibilities: Build and maintain master schedules for frontline healthcare workersTrain Team Coordinators on PROCURA and WorkflowResolve challenging scheduling cases and service-area conflictsMonitor procedures, workload distribution, benchmarks, and reportsLead meetings and recommend operational improvementsRequirements: One to three years of post-secondary educationThree to six years of job-related work experienceExcellent verbal and written communication skillsAdvanced database and software knowledge and experienceAbility to work non-traditional hoursBring scheduling leadership, healthcare coordination, PROCURA expertise, and customer service skills to Care Partners in Sarnia.#J-18808-Ljbffr
📌 Scheduling Supervisor Sarnia
🏢 Superprof
📍 Sarnia