Build merchant trust services at Mastercard by combining product strategy, customer research, and risk assessment for digital commerce ecosystems. This Toronto-based role supports secure commerce.The Manager, Product Management, Business Identity, shapes offerings that help merchants become securely identified and trusted across digital ecosystems. You will partner with customers, ecosystem participants, and internal teams to understand emerging challenges in AI-driven and marketplace commerce. Your work will connect research, market analysis, product requirements, development, and commercialization.Key Responsibilities:



Research emerging merchant trust challenges across digital commerceMonitor market trends and prioritize product requirementsIdentify verification use cases with non-traditional customersPartner with development, data science, legal, and operationsImprove products using customer feedback and data-driven insightsRequirements: Solid relationship-building across diverse stakeholder groupsProactive project and program management capabilitiesAbility to drive decisions and measurable resultsWorking knowledge of identity, fraud, or digital commerce advantageousComfort adapting within rapidly changing environmentsUse customer insight, product strategy, and risk expertise to advance Mastercard’s merchant trust capabilities.#J-18808-Ljbffr

📌 Merchant Trust Product Manager (Toronto)
🏢 Mastercard
📍 Toronto