Description

Under the direction of the Divisional Manager, Security and Loss Prevention, the Manager Loss Prevention supports national account customers by providing loss prevention strategies to reduce loss and damage claims, conducts audits and provides reports to customers to identify areas of prospect. This position also conducts trends of national damage and loss claims, and prevents and mitigates loss and damages through education, investigation and observation of shipment handling to both PCL employees and customers.

Responsibilities
Conduct Loss Prevention briefings at crew meetings
Conduct customer packaging compliance and piece count audits
Review high‑loss customer claims history, analysis reviews, reports and recommendations
Conduct investigations/interviews as required
Conduct policy and procedure compliance audits
Assess current security protocols and make recommendations
Investigate and report non‑compliance issues

Education
Certified Protection Skilled (CPP) or Professional Certified Investigator (PCI) certifications are an asset




Wicklander‑Zulawski Non‑confrontational interview certification

Experience
2 years cross‑functional management experience
2 years conducting theft and fraud investigations

Skills
Loss/Theft investigations
Security auditing

Posting Details
Location: Greater Toronto Area
Working conditions: Office Environment; Warehouse Environment
Reports to: Manager, Security & LP Divisional Central Region

Equal Opportunity Employer

Purolator is an equal‑chance employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.
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📌 Loss Prevention Manager Central Toronto
🏢 Purolator
📍 Toronto