Become a vital part of Ververica as a Technical Support Engineer, engaging in remote work with cloud solutions and Apache Flink. Your expertise will support customers like Netflix and Amazon in maintaining their real-time data pipelines.As a Technical Support Engineer, you will troubleshoot technical issues on Kubernetes and Flink while collaborating with engineers to resolve real production problems. Your role will require a blend of problem-solving skills and cloud technology knowledge, benefiting clients who depend on uninterrupted service.Key Responsibilities:Serve as the primary technical point of contact for customersDiagnose issues within Kubernetes and Flink environmentsReproduce complex problems with attention to detailDocument and escalate cases to Engineering for improvementsCreate knowledge base articles for customer supportRequirements:2+ years in technical support or similar roleStrong knowledge of cloud platforms: AWS, Azure, or Google CloudExperience with Kubernetes and container technologiesExcellent problem-solving and analytical capabilitiesCustomer-focused mindset with transparent communication skillsElevate your technical expertise in cloud-based products and support real-time data solutions with Ververica.

📌 Technical Support Engineer Remote At Ververica (Toronto)
🏢 Ververica
📍 Toronto