Production monitoring and risk reconciliation anchor this full time Applications Support Senior Analyst position within Citi Technology. Robust analysis and communication are central.

The role maintains business applications operating in daily firm operations. You will manage application environments, resolve issues, document technical support, and evaluate risks, vulnerabilities, and security concerns. The position also coordinates development, production support, users, traders, and vendors.

Key Responsibilities:
Maintain application systems running in daily firm operations
Perform continuous monitoring and same day risk reconciliations
Develop and maintain technical support documentation
Ensure storage, archiving,



and contingency procedures function correctly
Liaise with users, traders, technology groups, and vendors

Requirements:
Five to eight years of application support experience
Valuable all round technical skills and analytical ability
Knowledge or experience with problem management tools
Experience tracking and reporting issues using tools
Ability to explain technical issues simply

Bring application support experience, production monitoring, risk awareness, and practical communication to Citi's daily operating setting.

📌 Production Applications Support Specialist Mississauga (Canada)
🏢 Citi
📍 Canada