Join Toromont Cat as a Shop Service Advisor in Timmins. Lead repair scheduling and ensure effective communication with customers throughout the service cycle, driving quality outcomes.This full time, permanent role demands a minimum of 5 years in service operations and adds significant value by acting as the technical point of contact for customers. Collaborate closely with the Supervisor and Coordinator to maintain accurate quotes, timelines, and WIP processing to enhance customer satisfaction and service efficiency.Key Responsibilities:Provide technical direction for equipment repair schedulingCommunicate effectively with customers during service cyclesPrepare quotes and validate warranty coveragesSchedule service work and update the service schedulerCoordinate purchase activities and invoice processingRequirements:Post-secondary education requiredMinimum 5 years' experience in service operationsProficient in handling customer information and service resourcesCapable of performing pre-visit diagnosticsUnderstanding of health and safety policiesBring your expertise in service operations to Toromont Cat as a Shop Service Advisor and support exemplary customer service.

📌 Shop Service Advisor At Toromont Cat (Black River-Matheson)
🏢 TCAT Div of Toromont Industries
📍 Black River-Matheson