31 Oct
|
Skillhub Solutions
|
Winnipeg
31 Oct
Skillhub Solutions
Winnipeg
Monitor AI operations for BMO Virtual Connect from a remote Canada position, using analytics and data-driven decision-making to improve performance.BMO seeks a Manager, AI Operations to support conversational analytics and natural-language IVR. The role works across product, technology, analytics, and risk teams. It supports effective operations, measurable business value, and enterprise standards through monitoring, reporting, governance, and stakeholder coordination.Key Responsibilities: Support AI initiatives, planning, and strategic prioritiesMonitor performance and analyze operational resultsRecommend improvements based on operational analysisPrepare regular and ad hoc reports and dashboardsCoordinate stakeholders and manage complaint escalationsRequirements: Typically five to seven years of relevant experienceRelated post-secondary degree or equivalent education and experienceOperational experience and interest in artificial intelligenceStrong communication, collaboration, and analytical skillsAvailability Monday to Friday, nine a.M. to five p.M. Eastern TimeBring operational experience, AI interest, reporting expertise, and analytical judgment to BMO Virtual Connect’s AI operations.#J-18808-Ljbffr
📌 Ai Operations Manager Bmo (Winnipeg)
🏢 Skillhub Solutions
📍 Winnipeg