Lead customer service excellence as an Assistant Store Manager, managing employees, planning effectively, and resolving customer concerns according to established guidelines.

Reporting to the Store Manager, you will provide leadership across store operations and employee development. The work includes scheduling, recruiting, training, inventory coordination, and communication with company buyers. You will support policies, procedures, safety awareness, merchandising activities, events, and workplace inclusiveness.

Key Responsibilities:
Model productive and courteous customer service
Resolve customer complaints under established guidelines
Schedule, recruit, evaluate, and train employees
Coordinate purchases, inventory, and merchandising activities
Plan events and support succession planning

Requirements:
Effective verbal, written, and presentation skills
Ability to develop and maintain client contacts
Ability to work independently in a rapid-paced workplace
Compliance with health and safety regulations
Detail-oriented approach with meaningful-results focus

Apply customer service leadership, employee development, and operational planning while supporting safety, inclusion, and organizational values.

📌 Assistant Store Manager Customer Service Miramichi
🏢 Loblaw
📍 Miramichi