Architect Customer Success platforms with frontend, backend, and Agentic AI expertise at Remitly in Burnaby, working onsite Tuesday through Thursday weekly.As a Senior Software Development Engineer, you will expand Remitly’s next-generation Customer Success platform. You will create workflows and capabilities that improve customer and agent experiences. The work spans scalable software, AI applications, and cross-functional collaboration.Key Responsibilities: Lead technical strategy for Customer Success Technology engineeringContribute to architecture and long-term technical roadmapsArchitect frontend, backend, and agentic AI solutionsTroubleshoot issues and perform root cause analysisCollaborate with product managers, designers, and engineersRequirements: Bachelor’s degree or equivalent work experienceSix or more years of team-based software engineering experienceFrontend and backend leadership experienceExperience leading engineers on large featuresDev Ops, CI/CD, and contemporary AI development tools experienceBring senior software engineering leadership, scalable architecture, and AI development experience to Remitly’s Customer Success platform.#J-18808-Ljbffr

📌 Senior Customer Success Software Engineer (Burnaby)
🏢 Remitly
📍 Burnaby