Personal lines service and claims expertise define this permanent full time Account Manager position at McFarlan Rowlands Insurance Brokers in Aylmer, Ontario.

Serve assigned personal lines clients throughout policy periods and renewals. Manage inquiries, policy changes, documentation, claims transactions, and accounts receivable. The position requires RIBO licensing or eligibility, insurance processing experience, and careful communication. EPIC knowledge is an asset.

Key Responsibilities:
Service assigned clients during renewals and policy periods
Process inquiries, changes, endorsements, cancellations, and renewals
Record and process claims transactions accurately
Manage assigned client accounts receivable procedures
Solicit personal lines business and provide quotations

Requirements:
RIBO licensed or eligible for RIBO licensing
Minimum two years sales, service, or processing experience
Excellent customer service and communication skills
Organization, prioritization, and attention to detail
Microsoft Office knowledge; EPIC experience is an asset

Support personal lines clients through accurate policy processing, claims service, and responsive communication from McFarlan Rowlands’ Aylmer office.

📌 Personal Lines Account Manager Aylmer
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📍 Aylmer