Support public intake in Vancouver with Legal Aid BC, using active listening, legal information, and eligibility assessment skills. This is a full time term appointment.

The Intake Legal Assistant provides front-line contact and intake services through the Call Centre, courthouses, lock-up, and other offsite locations. You will identify legal issues, assess urgency, explain coverage and financial eligibility, and provide verified legal advice. The work supports clients facing barriers to service through Truth and Reconciliation and Equity, Diversity and Inclusion.

Key Responsibilities:
Interview clients by phone and in person
Complete applications and assess legal aid eligibility
Explain coverage and financial eligibility criteria
Refer complex applications to supervisors
Provide client information and verified legal advice

Requirements:
Grade 12 plus relevant legal or social science courses
Minimum two years of relevant experience
Typing speed of at least 40 words per minute
Basic Microsoft Word and spelling skills
Ability to support distressed and disadvantaged clients

Bring empathetic communication, sound judgement, and accurate intake skills to Legal Aid BC’s Vancouver client services.

📌 Intake Legal Assistant Vancouver (Canada)
🏢 Legal Aid BC
📍 Canada