Lead customer experience transformation at Agropur by combining technology, data, automation, and artificial intelligence. Manage initiatives that simplify customer interactions.As Customer Experience Transformation Project Manager, you will bring the CX roadmap to life through strategic initiatives. You will manage projects from business cases through implementation, translating needs into measurable solutions. The work connects business and IT teams with customer-facing technologies and transformation programs.Key Responsibilities: Lead strategic customer experience transformation initiativesManage multiple projects, timelines, budgets, risks, and governanceTranslate business needs into concrete, measurable solutionsCoordinate business, IT,



and cross-functional stakeholdersDrive adoption through workshops, training, and engagement activitiesRequirements: Bachelor’s degree in a related business or project fieldEight to ten years leading complex transformation programsExperience managing large-scale, cross-functional projectsHands-on change management and employee engagement experienceProfessional proficiency in French and EnglishUse project leadership, analytics, change management, and stakeholder alignment to advance Agropur’s customer experience transformation.#J-18808-Ljbffr

📌 Customer Experience Transformation Manager (Longueuil)
🏢 AGROPUR, COOPERATIVE
📍 Longueuil