Join MCI as a German-English Call Center Agent and provide exceptional service in a work from home setting. You will manage inquiries, assist customers, and maintain detailed records in both languages. MCI, a top-tier BPO company, is looking for someone bilingual in English and German. This role emphasizes excellent listening and communication skills while maintaining compliance with policies. You will engage with customers and ensure their needs are met promptly and accurately. Key Responsibilities:
Manage inbound and outbound bilingual calls
Support customers with
📌 German English Call Center Agent Ottawa
🏢 MCI
📍 Ottawa