Build production-scale AI platforms with Python, Java, AWS, and contemporary DevOps practices for Sun Life’s global contact center technology. The role is hybrid.

Sun Life seeks a Principal AI Engineer to implement cloud capabilities and GenAI solutions across contact centers in Canada, Asia, and the United States. You will shape platform standards, manage model lifecycles, and support reliable delivery. Success requires architectural depth, solid communication, and experience guiding engineering squads.

Key Responsibilities:
Design scalable AI/ML architectures and production deployment patterns
Manage model component versioning across development and production
Enhance automation, software guardrails, and DevOps practices




Create technical designs covering data models and integrations
Provide post-production troubleshooting and performance optimization

Requirements:
At least 10 years of engineering experience
Advanced AI/ML architecture and model lifecycle expertise
Solid AWS services and cloud infrastructure experience
Proficiency in API development and management
Ability to influence stakeholders and guide teams across locations

Use AI platform architecture, model lifecycle management, AWS, and deployment automation to strengthen Sun Life’s engineering capabilities.

📌 Principal Ai Platform Engineer Montreal
🏢 Sun Life Financial
📍 Montreal