TERRAIN PARK MAINTENANCEReports to: Outside Operations ManagerThe Terrain Maintenance position is a versatile role including the daily maintenance of the Terrain Park, Lift Operations and assisting Snow Patrol with on mountain tasks.The Terrain Park Maintenance leads the HBM mission to create and maintain safe, fun and high-quality terrain parks using experience and best practices, while catering to our varied skiers and riders. This position provides guidance and vision in the creation and maintenance of the terrain park and will be responsible for designing and building the terrain park, managing the terrain park volunteers, and coordinating with the mountain operations staff for the grooming of the terrain park. This position will require a strong ability to work independently and coordinate volunteers, when available.Our Lift Operations Team is the front line of Guest interactions and experience at Hudson Bay Mountain Resort. Lift Operators will have the most amounts of interactions with our guests during their visit and can make the guest experience an exceptional one. This physical, outdoor position has the shared responsibility of ensuring the safe operations of the lifts; including safety checks, proper loading and unloading for guests and the upkeep of a clean work area ticket and pass validation and more.Key ResponsibilitiesAssist in the design of the Terrain Park, including layout and featuresLog and document the park's opening and closing, all safety issues, and changes in park features.Assess the quality and safety by skiing/riding the park prior to daily openingMark off and close features as safety issues dictate, and report closing to Ski Patrol/ Director of Mountain OperationsTake pride in the park which requires shovelling snow, fixing items that need repair, and performing general maintenance on park featuresPatrol the park, encouraging proper park use and continuing the positive park culture that we have. This may mean addressing unsafe practices with usersInjury prevention is a priority, but we may need to assist injured park guests, and call ski patrol if neededAssisting with routine start-up and safety checks of the liftsAdherence to all operational and safety procedures, thus ensuring safe operation of liftsProviding a high quality,



friendly and cooperative relationship with our guests and mountain teamAssist guests with proper loading and unloading of the lifts, through friendly guidance and instructionCommunicating effectively by two-way radio, using HBMR protocolsChecking lift tickets and passesKnowing the different types of passes and how to tell a fake or misused passGeneral housekeeping and maintenance of all operational aspects of assigned lift, including, but not limited to: ramps, mazes, line control, tools and signs & any required shoveling of snow & snow maintenance (be it at a lift station or elsewhere on the mountain)Ensuring area is groomed, uncluttered and litter free in and around the lift stationNeat, accurate, and complete daily record keepingReporting any hazards or concerns to the Lift Operations LeadComplying with all procedures and policies as set out in the HBMR Team ManualCarrying out duties with the highest level of professionalism and courtesyHave and promote good interdepartmental relationsAll other duties as assigned and requiredQualificationsPrevious experience in a terrain park supervisory or lead builder position.Experience working with snowcat operators on terrain park construction and maintenance.Terrain park-specific training or certification relevant to feature design, construction, inspection or risk management.Experience developing terrain park inspection procedures and maintenance schedules.Snowmobile and eqipment operation experience.Flexible schedule required during peak times throughout the yearAbility to work independentlyGood physical condition, able to lift up to 50 lbs, push/pull snow with rakes and shovelsExcellent guest service skills, always looking to improve the guest's experienceBeing a team player, having a cooperative, helpful, and friendly attitudeStrong communication skills, being able to relay information in a concise clear wayWilling and able to work outdoors in all weather conditionsMature,



energetic, dependableAbility to remain calm under pressureAbility to reason and react with quick, thoughtful judgmentBe neat, clean, and alert!Be helpful, friendly, courteous and professionalEducation and Experience, Certificates and LicensesMinimum two seasons of previous experience in terrain park construction, maintenance or operations at a ski resort is required.Practical knowledge of terrain park feature design, construction, inspection and maintenance, including jumps, rails, boxes, takeoffs, landings and transitions.Strong understanding of terrain park safety practices, risk assessment and hazard mitigationExperience conducting daily terrain park inspections, identifying hazards and determining whether features are safe for public use; Independently identify unsafe conditions, implement corrective measures and assess features for opening to the public in accordance with resort procedures.Experience using terrain park construction and maintenance equipmentAdvanced/Expertskiing/snowboarding ability: must be able to ride all of the features in the terrain parkAbility to assess feature construction, snow conditions, takeoff and landing areas, and overall feature integrity.Experience implementing appropriate corrective measures, modifying features and closing unsafe features when necessary.Knowledge of terrain park signage, feature progression, difficulty ratings and appropriate separation between features.Experience using hand tools, snow-shaping equipment and other terrain park maintenance equipment.Advanced skiing or snowboarding ability, including the ability to safely assess terrain park features.Ability to maintain accurate inspection and maintenance records.Solid decision-making skills and ability to work independently while coordinating with Ski Patrol and Mountain Operations.A mechanical aptitude or familiarity with ski lifts an assetHigh school diplomaSnow shaping skillsAvalanche Skills Training 1 course an assetFirst aid course an assetWages and BenefitsWage: competitive compensation and package including:Free season passDiscounts in F&B and RetailFriends and family discounts on tickets, rentals, and lessonsFun and social work atmosphere in a unique mountain environment

📌 Terrain Park Maintenance (Smithers)
🏢 CWSAA
📍 Smithers