Customer service and communication define this Inside Sales Representative role at JM Test’s calibration laboratory, supporting customers across Canada. Your people skills matter.

This Inside Sales Representative position suits a determined problem solver with two to four years of inside sales or customer service experience. You will understand technical information, manage priorities, and work with field sales colleagues. The role supports customers seeking instrumentation and industrial test equipment solutions.

Key Responsibilities:
Respond to pricing, delivery, and technical information requests
Research customer needs and identify suitable products
Coordinate requests with the field sales team
Manage inventory and process customer orders




Provide exceptional customer service

Requirements:
Two to four years of inside sales or customer service experience
Explicit communication and technical information comprehension
Determined problem-solving approach with robust attention to detail
Ability to manage multiple priorities and requests
Interest in instrumentation, reliability, and electrical components

Use communication, organization, and customer service strengths to support calibration needs and product solutions at JM Test.

📌 Inside Sales Customer Service Advisor Richmond
🏢 JM Test
📍 Richmond