Deliver patient-centered support for Shoppers Drug Mart in Southwestern Ontario through case coordination, telephony, education, and advocacy.

This Nurse Field Case Manager serves as a primary contact for patients, physicians, healthcare professionals, and vendors. The full time position manages a part-time caseload, coordinates services, supports reimbursement, and maintains detailed patient documentation throughout therapy. Work is home-based, with travel primarily around London and surrounding communities.

Key Responsibilities:
Act as the primary resource for patients and care teams
Facilitate services between clinics, pharmacies, and departments
Provide face-to-face and virtual patient education
Report adverse events and product technical complaints




Advocate for patients and families while respecting confidentiality

Requirements:
Registered Nurse license unrestricted in employment province
Solid assessment, communication, critical thinking, and decision-making skills
Proficient understanding of reimbursement landscape
Robust telephony and computer application skills
Organized approach to case management

Use clinical judgment, patient advocacy, and coordinated communication to support therapy outcomes across the assigned Ontario territory.

📌 Registered Nurse Patient Support Manager Mississauga
🏢 Shoppers Drug Mart
📍 Mississauga