Customer Service RepresentativeApply: In office: Grande Prarie, AB: Full time: Posted Today: R26\_0000033658SUMMARYUnder close supervision, the Customer Service Representative is responsible foraccurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES* Responds to basic customer inquires regarding products, provides quotes, and handles
order entry.
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter
sales).
Influences Motion Industries' gross profit through negotiating the sale price and purchase
price, within certain parameters.
May adjust non-contract customer pricing to meet the demands of the customer based on
competition, while maximizing the profit for Motion Industries.
Builds customer relationships to drive repeat business by relating to the customer and
drive process improvements.
Orders items to ensure appropriate inventory levels are maintained for customers.
May place orders without approval for orders up to $5,000 per line and $10,000 per
purchase order.
Responsible for sourcing products in branch inventory, distribution center inventory or
supplier inventory.
Determines the most cost effective shipping method for customer orders.




Partners with Account Representatives to ensure customer satisfaction.
Expedites backorders. May pull inventory and prepare order for shipment to customer.
May handle customer returns.
Performs other duties as assigned. EDUCATION & EXPERIENCETypically requires a high school diploma or GED and zero (0) to three (3) years of relatedexperience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES Reliability, organization, and attention to detail required.
Robust communication skills including written, verbal, and listening.
Ability to multi-task and time management skills required.
Moderate computer skills, including information processing, communicating internally and
externally via email, using business systems and searching capabilities to find products
on the internet.
Product knowledge is preferred.LICENSES & CERTIFICATIONSExcellent driving record preferred. All company vehicles are subject to continuous video monitoring. COMPANY INFORMATIONMotion Industries offers an excellent perks package which includes options for healthcarecoverage, retirement savings, vacation, sick, and holiday pay.

📌 Customer Service Representative Grande Prairie (Canada)
🏢 Genuine Parts
📍 Canada