Coordinate guest services and operations at Jeneece Place while supporting families travelling to Victoria for children’s health care.

Children’s Health Foundation of Vancouver Island is seeking a House Manager for its Victoria home-away-from-home. This hands-on leadership role combines guest coordination, property responsibilities, financial administration, and team supervision. You will liaise with referring healthcare professionals, manage Housemate reservations, protect confidential information, and help ensure families experience a welcoming, inclusive home.

Key Responsibilities:
Liaise with specialists regarding bookings and family stays
Orient guests, assign rooms, and manage keys
Track grocery gift cards, expenses, invoices, and receivables
Coordinate maintenance,



deliveries, emergency protocols, and drills
Prepare schedules, meetings, reports, and operational updates

Requirements:
Five years of relevant social services, hospitality, or operations experience
One year of supervisory experience
Computer literacy with scheduling software, databases, email, and internet
Ability to manage multiple priorities in guest accommodation
Level 1 First Aid and WHMIS are assets

Use guest services, scheduling, communication, and operational skills to manage Jeneece Place for visiting families.

📌 Guest Services Operations Manager Jeneece Place Victoria
🏢 Children's Health Foundation Vancouver Island
📍 Victoria