SummaryOur Business Development Representative is the principal point of contact between KaizenLAB and its customers. Successful candidates in this role will be ambitious, self-motivated, organized, and comfortable developing a sales pipeline. You will identify new opportunities, build lasting relationships with environmental professionals, and act as the link between clients and our laboratory team.Job DutiesIdentify recent business opportunities to grow KaizenLAB's client base.Develop sales and marketing strategies to target individual accounts and sectors.Represent KaizenLAB's values regarding service integration and client satisfaction.Maintain accurate pipeline, activity, and forecasting data in our CRMUse analytics and data to drive decisions for future campaigns.Represent the company at industry conferences, trade shows, networking events, and client presentationsMonitors competition by gathering current marketplace information on pricing, services,



and delivery schedules.Communicate with internal teams to ensure client expectations are met.Perform all other duties as assigned or needed.Requirements2+ years of experience working in outside salesStrong, demonstrated proficiency in relationship sellingFamiliarity with relevant regulatory frameworks and reporting guidelines.Proficiency in MS Office (MS Excel and MS Word, in particular)Excellent written and verbal communication skillsAble to work well under pressure and strong attention to detail.Able to analyze problems and strategize for better solutionsValid driver's license and willingness to travel within the region up to 15%.AssetsExperience working in or alongside an accredited analytical laboratoryExisting network among environmental consultants and industrial clientsExperience with CRM tools such as Salesforce or HubSpot.Key Performance Indicators (KPIs)Meet all budgetary targets for new sales businessTen (10) hours of professional development per yearDevelopment Path OpportunitiesBusiness Development ManagerWork ConditionsOffice environmentClient sites visits outside of Calgary (15% maximum)

📌 Business Development Representative (Calgary)
🏢 KaizenLAB
📍 Calgary