Customer Support Specialist At Catalis (Edmonton)

Customer Support Specialist At Catalis (Edmonton)

31 Oct
|
Catalis Holdco
|
Edmonton

31 Oct

Catalis Holdco

Edmonton

Elevate your career as a Customer Support Specialist with Catalis in Edmonton, Alberta. Be the cornerstone of client interaction while utilizing your GIS expertise and technical skills to ensure departmental success.Catalis is seeking a dedicated Customer Support Specialist, focusing on providing exceptional service to municipal governments across Canada. In this role, you'll leverage your technical knowledge, particularly in GIS software (QGIS/ESRI), to assist clients with their data needs while managing projects efficiently. Your contributions are vital in enhancing client training and maintaining our high standard of service.Key Responsibilities:Serve as the first point of contact for clientsProvide support using GIS software for data tasksManage assigned projects to meet quality and time goalsEducate clients on products and best practicesMaintain a high level of customer serviceRequirements:Experience with GIS data and cartographyStrong communication and teamwork skillsWillingness to learn about rural municipal systemsSelf-starter with problem-solving abilitiesCustomer support proficiency and project prioritizationUtilize your GIS skills and customer support experience to excel at Catalis in Edmonton.

📌 Customer Support Specialist At Catalis (Edmonton)
🏢 Catalis Holdco
📍 Edmonton

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