Product support and Agile delivery anchor this Analyst position with Canadian Tire Corporation, focused on user stories and capability sustainment. Collaborate across business and technology teams.

The Analyst, Retail Capability and Support supports initial product capabilities and continuous delivery initiatives. Responsibilities span stakeholder interviews, enhancement requests, backlogs, testing, incident tracking, and post-launch monitoring. You will help convert feedback into actionable work and coordinate smooth transitions into sustainment.

Key Responsibilities:
Interview stakeholders to understand pain points and enhancement needs
Document backlog enhancements and translate feedback into actions
Support sprint planning, daily standups, and synchronization meetings




Track bug fixes, change requests, and compliance updates
Monitor post-launch performance and gather improvement feedback

Requirements:
Two or more years in a related role or field
Degree in Business Administration, Information Technology, or related field
Familiarity with Lucid and JIRA is an asset
Solid written and verbal communication skills
Adaptable, organized, detail-oriented, and team-oriented approach

Bring stakeholder insight, backlog coordination, and testing support to Canadian Tire Corporation’s retail capability initiatives.

📌 Product Support Analyst Agile Delivery Toronto
🏢 Canadian Tire Corporation
📍 Toronto