Ideal Glass Hardware Inc. is looking for a motivated and customer-focused Sales Representative to join our team in Markham.

This is a hands-on role combining sales, customer service, order processing, and warehouse order fulfillment. You will work directly with contractors, installers, fabricators, builders, and other customers from initial inquiry through completion of their orders.

Responsibilities
Assist walk-in, phone, and email customers with product inquiries, pricing, and availability
Build relationships with current and existing customers and identify sales opportunities
Recommend products, prepare quotations, and follow up on leads
Process customer orders and maintain accurate sales documentation
Personally prepare and fulfill customer orders, including picking products from the warehouse, verifying SKUs and quantities, packing, and preparing orders for pickup or shipment
Prepare purchase orders and submit them to management for approval
Follow up on orders, payments, pickups, and shipments




Maintain knowledge of products, pricing, and inventory

Qualifications
Previous sales or customer service experience
Solid communication and customer service skills
Organized, detail-oriented, and comfortable managing multiple orders and customers
Comfortable working in a hands-on warehouse environment
Basic computer skills
Able to work full time on-site in Markham

Preferred:
Shopify and QuickBooks experience
B2B sales experience
Experience in glass hardware, construction, building materials, or hardware
Familiarity with inventory, SKUs, quotations, purchase orders, and order fulfillment

Apply

Please submit your résumé through LinkedIn. We are looking for someone who enjoys working with customers, developing sales, and taking ownership of orders from quotation through fulfillment.

📌 Sales Representative – Glass Hardware Products Markham (Canada)
🏢 Ideal Glass Hardware Inc. (IGH)
📍 Canada