Apply OR-Tools and mathematical optimization at Miratech, building workforce planning solutions for large-scale contact center operations. Work remotely within Miratech's global workplace.As an Operations Research Engineer, you will support the Workforce Management product stream. You will transform business requirements into optimization models and production services. Your work will address forecasting, scheduling, staffing, coverage management, and resource allocation through constraint programming and software engineering.Key Responsibilities:




Research optimization models for contact center workforce planningImplement schedule optimization using OR-Tools and CP-SATFormalize business rules into maintainable constraint modelsBuild production solver services meeting latency targetsValidate algorithm performance, scalability, and accuracyRequirements:
Six or more years designing production optimization solutionsProduction experience with OR-Tools or comparable solversKnowledge of linear, integer, or stochastic optimizationExperience solving workforce or resource scheduling problemsProficiency in Java, Python, or C++Build enterprise optimization services with OR-Tools, constraint programming, and workforce scheduling expertise at Miratech.
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📌 Operations Research Optimization Engineer Winnipeg
🏢 Miratech
📍 Winnipeg