Drive fraud operations at Wealthsimple through queue oversight, quality control, and decisive guidance on high-stakes investigations.This Team Lead oversees a pod of Fraud Investigators within the Security and Risk group. You will act as the final escalation point for complex bank indemnities, crypto traces, identity rings, and other ambiguous cases. The position combines people leadership, operational discipline, regulatory alignment, and investigative decision-making.Key Responsibilities:




Maintain daily fraud investigation operations and team performanceOversee queues while protecting quality and SLA complianceReview complex bank indemnity and crypto trace investigationsEstablish playbooks aligned with risk appetite and regulationsEnsure flawless case documentation for client-facing teamsRequirements:
Three-plus years of direct backend fraud investigations experienceHands-on experience with financial fraud or digital assetsAbility to make sound decisions with incomplete informationAbility to identify behavioral anomalies in complex dataAbility to explain fraud findings and business impact clearlySupport Wealthsimple’s fraud defenses with operational leadership, quality control, and confident decisions on complex investigations.
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📌 Fraud Operations Lead Wealthsimple Winnipeg
🏢 Wealthsimple
📍 Winnipeg