Program Manager to lead customer onboarding, acquisition, engagement, and loyalty transformation initiatives across Digital Banking Our financial services client is seeking a Program Manager to lead customer onboarding, acquisition, engagement, and loyalty transformation initiatives across Digital BankingJoin a large-scale digital transformation initiative focused on improving customer onboarding, acquisition, engagement, and loyalty experiences within a regulated financial services setting. This role leads complex cross-functional programs spanning Product, Technology, Digital, Operations, Risk, and Customer Experience teams while supporting customer-focused transformation across digital channels.



The position offers visibility across enterprise stakeholders and ownership of strategic initiatives tied to customer growth and digital experience modernization.Contract, Toronto, HybridMust Haves 10+ years in Technical Program Management, Program Management, Project Management, or Transformation DeliveryDelivery of complex digital transformation initiatives across business and technology teamsExperience managing cross-functional stakeholders, executive communications, governance, risks, issues, and dependenciesExperience within banking, fintech, insurance, telecommunications, retail, or other customer-focused industriesStrong understanding of Agile, Waterfall, and hybrid delivery methodologiesNice to Have Customer onboarding initiativesDigital

📌 Program Manager To Lead Customer Onboarding, Acquisition, Engagement, And Loyalty Transformation Ini (Toronto)
🏢 S.I. Systems
📍 Toronto