Support customer orders, quotations, and vendor pricing with W.W. Grainger, using robust communication and problem-solving skills in an inside service role.

This Inside Customer Service Representative position handles requests from customers and WFS Account Managers. You will pursue special contract pricing, manage follow-ups, and apply billing and freight instructions. The role also requires independent work, timely organization, and commitment to exceptional service.

Key Responsibilities:

- Process orders and prepare customer quotations
- Seek special contract pricing from vendors
- Follow billing and inbound freight instructions
- Review reports and make necessary inquiries
- Support WFS Quality Management System activities

Requirements:

- Minimum one to two years customer service experience
- Strong work ethic and personal commitment
- Ability to work independently and collaboratively
- Effective communication and relationship-building skills
- Strong time management and deadline discipline

Bring organized follow-through, vendor coordination, and customer-focused communication to W.W. Grainger’s inside service operations.

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📌 Inside Sales Support Customer Service (Windsor)
🏢 Grainger
📍 Windsor