Lead critical business applications at Alberta Blue Cross using IT operations management, coaching, and strategic resource planning. Versatile home and office work is available.As Team Manager, you will lead System Analysts responsible for maintaining and continuously improving business systems and processes. This IT leadership role combines operational oversight with mentorship, performance management, change management, and stakeholder collaboration. You will support service delivery excellence across business services.Key Responsibilities: Manage operations for critical business applications and servicesCoach, mentor, recruit, and develop System AnalystsPrepare resource plans and allocate operational and project workLead change initiatives, pilots,



and proof of conceptsMonitor improvement outcomes and adjust initiatives accordinglyRequirements: University degree, diploma, or technical institute diplomaMinimum five years leading IT teams providing technical servicesUnderstanding of the System Development Life CyclePlanning, organization, prioritization, analytical, and problem-solving skillsStrong communication skills and commitment to customer supportApply IT operations leadership, System Development Life Cycle knowledge, and coaching skills to advance Alberta Blue Cross services.#J-18808-Ljbffr

📌 It Operations Team Manager (Edmonton)
🏢 Alberta Blue Cross
📍 Edmonton