BMO Financial Group is seeking a Director of Customer Insights and Analytics to lead the Canadian Retail Customer Insights and Analytics team within Retail Risk. You will transform customer, market, and behavioral data into actionable insights that drive growth, improve experience, and support strategic decisions.
You will partner with Strategy, Product, Sales, Risk, Finance, and Tech to embed customer-centric decision-making across the organization, overseeing a team of analysts and researchers
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📌 Director, Customer Insights (Toronto)
🏢 BMO
📍 Toronto