Target Start Date: asap
End Date: 03/26//2026
Working Arrangement: Onsite 5 days
Schedule Hours: 8-4, Monday-Friday; standard 37.5 hrs/week
Story Behind the Need
• Business group: DMS Mail Services, general handling of incoming mail, researching return mail, finding addresses for customers
• Project: n/a candidate will be supporting BAU activities
Candidate Value Proposition
• The successful candidate will have the opportunity to engage in an entry-level contingent role with exposure to numerous business units.
Candidate Requirements/Must Have Skills:
1) Ability to meet the physical requirements of the job. Some heavy lifting is required up to 50lbs.
2) Demonstrated accuracy and attention to detail required to avoid privacy incidents.
3) 5+ years of previous customer service or data entry related work experience
Soft Skill:
• Demonstrated ability to communicate effectively, precise communication skills both verbal and written.
• Proven to be a positive team player who understands their impact on the Customer Service Experience
• Ability to cope effectively with fluctuating volumes.




• Comfortable using various Microsoft applications including Outlook, Teams, Word, and Excel
• Strong, multi-tasking, organizational and prioritizing skills for a high volume, deadline driven environment.
• Strong analytical and problem-solving skills, and a demonstrated ability to manage change.
Education:
• High school diploma.
Best vs. Average:
The ideal candidate will thrive in a team-driven setting, showcasing excellent communication skills and a commitment to delivering outstanding customer service. They must be able to meet the physical requirements of the role and should excel in multitasking, organization, and prioritization within a high-volume, deadline-driven setting.
Summary: The main function of an mail administrator may include sorting checks, keeping payroll records, and take inventory, and distributing mail. A typical mail administrator acts as an information and communication distributor for an office.

📌 Mail Administrator III - CAD (Waterloo)
🏢 CareerBeacon
📍 Waterloo