Lead responsible AI adoption at YVR through digital governance, IT service management, and practical controls supporting secure airport operations.
As Manager, Technology Services, you will oversee AI and digital tool governance across YVR. Reporting to the Director, Data & AI, you will translate requirements into guardrails covering data use, access, approvals, monitoring, and costs. You will also lead change management, user enablement, budgets, and service delivery.
Key Responsibilities: Implement governance controls for AI and emerging digital tools
Lead IT operations, service delivery, and issue resolution
Oversee technology projects from planning through implementation
Manage software, hardware, and telecommunications budgets




Track governance adoption, exceptions, actions, and control effectiveness
Requirements: Computer Science degree or related educational background
At least five years leading and directing teams
Experience managing AI and digital tool adoption
Knowledge of ITIL or equivalent service management frameworks
Working knowledge of responsible AI, privacy, cybersecurity, and data governance
Apply IT leadership, responsible AI expertise, and governance controls to strengthen technology services at YVR.

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📌 AI Digital Governance Manager (British Columbia)
🏢 Vancouver Airport Authority
📍 British Columbia