Medical Office Administrator – Entry-Level (Full-Time)

Location:
Whitby, Ontario Pay: CA$21–$26 per hour

Job Type
Full-time, Permanent Work Arrangement: On-site Experience Level: Entry-level Job Overview We are seeking an organized, professional, and friendly Medical Office Administrator to support daily administrative operations in a medical office. This entry-level position is suitable for someone with strong communication skills, attention to detail, and an interest in healthcare administration. The successful candidate will help maintain an efficient front desk, coordinate appointments, respond to patient inquiries, and keep administrative records accurate and organized. Training may be provided for office-specific procedures and software, depending on the candidate's experience. Responsibilities
- Welcome patients, assist with check-in and check-out, and direct inquiries to the appropriate staff member.
- Answer incoming telephone calls, manage messages, and communicate information professionally.
- Assist with scheduling, confirming, rescheduling, and cancelling appointments.
- Maintain and update patient information and electronic medical records accurately.
- Organize, scan, upload, and file medical documents while following established procedures.
- Assist with incoming referrals, forms, correspondence, and routine administrative requests.
- Respond to general patient inquiries and refer clinical questions to qualified healthcare professionals.
- Maintain an organized reception area and help ensure the office operates smoothly.
- Protect confidential patient information and follow applicable privacy requirements.
- Coordinate with physicians, healthcare staff, and other team members to support daily clinic operations.
- Perform general administrative and clerical duties as required. Qualifications




- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Good organizational skills and attention to detail.
- Basic computer skills, including email, document management, and data entry.
- Professional, courteous, and patient-focused approach.
- Ability to manage multiple tasks and prioritize responsibilities.
- Willingness to learn medical office procedures and administrative software.
- Ability to handle confidential information responsibly. Preferred Qualifications
- Medical Office Administration certificate or diploma.
- Previous experience in reception, customer service, office administration, or a healthcare setting.
- Familiarity with electronic medical records (EMR), appointment scheduling, and medical terminology. Related experience is an asset but is not necessarily required if appropriate training is available. Compensation and Work Environment
- Hourly compensation of CA$21–$26, depending on qualifications and relevant experience.
- Full-time employment, subject to the employer's confirmed staffing requirements.
- Opportunity to develop practical medical administration skills.
- Collaborative and professional work setting.
- Training on office procedures and systems, where applicable.

How to Apply
Interested applicants may submit their résumé through Indeed. Please provide a résumé in PDF format highlighting relevant administrative, reception, customer service, or healthcare experience. Compensation,

working hours
, benefits, and specific responsibilities will be confirmed during the hiring process. Pay: $21.00-$26.00 per hour Expected hours: 40.0 per week

Benefits:
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care Work

Location:
In person

📌 Medical Office Administrator – Entry-Level (Whitby)
🏢 Whitby Clinic
📍 Whitby