Manage distribution-focused ERP support at Acumatica using technical expertise, operational prioritization, and customer service leadership.
This Manager, ERP Application Support position leads a team serving Acumatica customers and partners. The work includes advanced technical support, escalation management, resource planning, and service-level execution. Candidates should understand ERP business processes, operational workflows, and enterprise software supporting distribution, manufacturing, or supply chain organizations.
Key Responsibilities: Balance workloads and maintain adequate support coverage
Handle high-priority technical cases and escalations
Coordinate with Engineering and Product Management




Conduct performance reviews and development discussions
Promote troubleshooting and case-management best practices
Requirements: Five-plus years supporting ERP or enterprise software
Experience in distribution, manufacturing, or supply chain
Three-plus years of people management experience
Knowledge of accounting and operational workflows
Ability to prioritize competing demands and make sound decisions
Bring distribution ERP knowledge, escalation management, and people leadership to Acumatica’s customer-focused support team.

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📌 Distribution ERP Support Manager (Quebec City)
🏢 Acumatica
📍 Quebec City