Apply Disability Management expertise as a Quality Assurance Advisor at Pacific Blue Cross, working hybrid across office and home settings.This experienced position moves beyond daily claims adjudication into independent reviews, audits, and compliance evaluations. You will assess disability claims practices, identify risks and trends, and recommend improvements. The work supports training, performance management, compliance, and continuous improvement across operations.Key Responsibilities: Conduct independent quality assurance reviews and claims file auditsEvaluate claims practices for strengths, risks,



and opportunitiesIdentify trends and provide explicit recommendations from findingsPartner with operational leaders on constructive practice improvementsCoordinate internal and external audit reviewsRequirements: Disability Management certificate or related bachelor’s degreeFive to eight years of related claims experienceThree years managing complex disability claims as Case ManagerExperience with STD, LTD, Life, and related claimsStrong judgement, detail orientation, and independent prioritizationBring claims auditing, Disability Management, and compliance expertise to strengthen quality outcomes at Pacific Blue Cross.#J-18808-Ljbffr

📌 Disability Claims Quality Assurance Advisor (Burnaby)
🏢 Brainhunter Systems
📍 Burnaby